Can I deal with my creditors myself whilst in the plan?

You can if you wish; however, most people prefer to leave that to us as it is part of the debt management service we provide. Either way, you should keep us informed of all contact made between you and your creditors, including forwarding copies of all correspondence from your creditors. Please do not ignore your creditor letters, forward them to us as soon as possible.

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Every effort will be made to encourage your creditors to freeze interest and other charges. Please note that if your creditors refuse to freeze interest, paying the same debts over a longer period of time will increase the total amount to be paid.
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